WGU support teams, including the Service Desk, Assessment Services, Financial Services and Student Services, will be available as outlined below:
Holiday hours of operation 2020, by service department
| Holiday Date |
Financial Services |
Student Services |
Assessment Services* |
Service Desk |
| Wednesday, January 1, 2020 |
Closed |
Closed |
Closed |
Closed |
| Monday, January 20, 2020 |
Closed |
Closed |
8:30AM - 5PM |
8AM - 5PM |
| Monday, February 17, 2020 |
Closed |
Closed |
8:30AM - 5PM |
8AM - 5PM |
| Monday, May 25, 2020 |
Closed |
Closed |
8:30AM - 5PM |
8AM - 5PM |
| Saturday, July 4, 2020 |
Closed |
Closed |
Closed |
Closed |
| Monday, September 7, 2020 |
Closed |
Closed |
8:30AM - 5PM |
8AM - 5PM |
| Thursday, November 26, 2020 |
Closed |
Closed |
Closed |
Closed |
| Friday, November 27, 2020 |
Closed |
Closed |
8:30AM - 5PM |
8AM - 5PM |
| Thursday, December 24, 2020 |
Closed |
8:30AM - 5PM |
8:30AM - 5PM |
8AM - 5PM |
| Friday, December 25, 2020 |
Closed |
Closed |
Closed |
Closed |
| Thursday, December 31, 2020 |
7AM - 5PM |
6AM - 5PM |
6AM - 10PM |
8AM - 5PM |
*Note: Both online proctors (OLP) for objective testing, Examity and ProctorU, will be open throughout the holidays and will no longer have closures. Testing will be available year-round. For additional questions, please contact Assessment Services
