Computer System and Technology Requirements

Technology readiness is critical to students' success in the WGU online learning environment. WGU is a 100% Bring Your Own Device university and, while technology products must meet required technical specifications, students are able to select technology products based on preference.

 

Students should use the following technical requirements to guide their selection of a technology package for use during their academic program at WGU. Systems purchased new within the past two years will typically come with the following recommended features. Students can check technical readiness of their computer system by using the WGU System Check tool (opens new window) to ensure they meet university requirements. 

 

Computer Hardware Requirements

Computer Software Requirements

External Web Camera Requirements

Additional Recommendations

 

 

Hardware Requirements

To use WGU's online systems, a student must have a computer with the following:

  • 2 GHz processor or faster
  • High-speed Internet connection of 1.5 Mb/s or better
  • 4 GB RAM or greater
  • Built-in or external speakers

Note: Online Proctored Assessments will require 3 Mb/s Internet connection. Satellite Internet users should review the Satellite Internet Connection (opens new window) article for more information.

 

Supported Operating System(s)  

  • Windows 7 or higher*
  • MacOS  10.11 or higher

 

Unsupported Operating System(s)

  • Chrome OS
  • Linux
  • Unix

 

*Microsoft is no longer supporting Windows 8. If you are currently using Windows 8, a free upgrade to 8.1 is available here (opens new window).

 

Note: Google Chromebooks, tablets (Nexus, iPad, Tab, Note, etc.), Windows 10 S or Surface RT, smartphones, and virtual machines are not allowed during online proctoring for objective assessments.

 

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Software Requirements

  • Microsoft Office 2016 or 365**
  • We recommend you have an up-to-date antivirus program

**Enrolled students can take advantage of a free offer for Microsoft 365. Students can refer to Microsoft Office 365 for WGU Students (opens new window) for more information.

 

Supported Internet Browsers

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari

 

Multimedia Apps and Plugins

  • Adobe Reader or PDF reader of choice 
  • Adobe Flash/Shockwave 
  • Adobe AIR 


Note: WGU strongly encourages up-to-date browser versions which incorporates security fixes and newer technologies, resulting in a better user experience.

 

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External Webcam Minimum Specifications

Students beginning their programs on October 1, 2019 or later are required to obtain an external web camera that meets the following technical specifications.

 

Note: A laptop's integrated camera does not meet these requirements. Cameras must be external and elevated to achieve required viewing angle.

 

Recommended cameras and tripod accessories can be found here (opens new window).
 

Technical Specifications

  • High Resolution CMOS Color Sensor  
  • Dynamic Range: ≥72db  
  • Resolution: 1300K Pixels (interpolated 30M)   
  • Minimum Camera Lens Angle: ≥70 degrees  
  • Recommended Camera Lens Angle: ≥90 degrees   
  • Imaging Distance: 5CM to infinity  
  • Video Format: 24bit True Color  
  • Interface: USB2.0, compatible with USB1.1  
  • Automatic White Balance  
  • Transmission Speed:  
    • 640*480 25 frames/second  
    • 2560*1920 15 frames/second  
    • 6324*4742 15 frames/second  
  • Automatic Color Compensation  
  • Automatic or Manual Focus  
  • Built-in Microphone 
  • Minimum Height of Camera (using gooseneck or tripod): 8 inches  

  

Additional System Requirements For Online Proctored (OLP) Assessments

  • USB port or USB compatible dongle adapter 
  • WIN 7 or Higher/Mac OS 10.11 or Higher  
  • Hard Drive Remaining Space ≥20MB  
  • Internal Storage ≥32MB 

 

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Technology Recommendations & Additional Software

As a WGU student, you are required to use a number of third-party learning resources. System requirements for these resources vary widely by program and assessment and may differ greatly from those listed above. Information Technology students, in particular, may need to install specific applications that require a more powerful computer or a specific operating system. If you're concerned that your computer may not meet the minimum requirements for any third-party learning resource or specific application in your degree program, contact Student Services, Learning Resources or the EdTech Service Desk for more information.

 

If you have a question about the above requirements, please contact the EdTech Service Desk (opens new window).

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Article Number: 20389, 1198