Technology readiness is critical to students' success in the WGU online learning environment. WGU is a 100% Bring Your Own Device university and, while technology products must meet required technical specifications, students are able to select technology products based on preference.
Students should use the following technical requirements to guide their selection of a technology package for use during their academic program at WGU. Systems purchased new within the past two years will typically come with the following recommended features. Students can check technical readiness of their computer system by using the WGU System Check tool (opens new window) to ensure they meet university requirements.
To use WGU's online systems, a student must have a computer with the following:
Note: Online Proctored Assessments will require 3 Mb/s Internet connection. Satellite Internet users should review the Satellite Internet Connection (opens new window) article for more information.
Supported Operating System(s)
Unsupported Operating System(s)
*Microsoft is no longer supporting Windows 8. If you are currently using Windows 8, a free upgrade to 8.1 is available here (opens new window).
Note: Google Chromebooks, tablets (Nexus, iPad, Tab, Note, etc.), Windows 10 S or Surface RT, smartphones, and virtual machines are not allowed during online proctoring for objective assessments.
**Enrolled students can take advantage of a free offer for Microsoft 365. Students can refer to Microsoft Office 365 for WGU Students (opens new window) for more information.
Supported Internet Browsers
Multimedia Apps and Plugins
Note: WGU strongly encourages up-to-date browser versions which incorporates security fixes and newer technologies, resulting in a better user experience.
Students beginning their programs on October 1, 2019 or later are required to obtain an external webcam that meets the following technical specifications. If you received a webcam from WGU, prior to October 1, 2019, you will still be able to use that webcam, or a different external webcam that meets the specifications below.
Note: A laptop's integrated camera does not meet these requirements. Webcams must be external and elevated to achieve required viewing angle.
Students are able to select technology products based on preference. Below is a list of sample webcams and accessories that meet required specifications:
To ensure the integrity of the assessment experience, webcams must be elevated 8 inches above the desktop to allow online proctors a view of a student’s work space and surrounding environment. If the webcam selected doesn’t include an elevated option, a tripod is required for use with the webcam to meet technical requirements for proctored assessments.
To ensure technology readiness, adaptors/dongles may be required to connect an external webcam to computer. Below is an example of the type of adaptors that may be helpful. Make sure your equipment hook ups are compatible with your computer ports.
As a WGU student, you are required to use a number of third-party learning resources. System requirements for these resources vary widely by program and assessment and may differ greatly from those listed above. Information Technology students, in particular, may need to install specific applications that require a more powerful computer or a specific operating system. If you're concerned that your computer may not meet the minimum requirements for any third-party learning resource or specific application in your degree program, contact Student Services, Learning Resources or the EdTech Service Desk for more information.
If you have a question about the above requirements, please contact the EdTech Service Desk (opens new window).
Article Number: 20389, 1198