Federal Student Aid recipients will receive an electronic notification via “My WGU Student Portal” on the requirement to complete exit loan counseling at StudentLoans.gov (opens new window) website. If the student did not complete the online exit counseling, the university will send the PDF version of the Exit Counseling Guide for Federal Student Loan Borrowers (opens new window) via email to the student borrower at his personal/home email address within 30 days after the University learns that the student borrower failed to complete the exit counseling as required.
Each Direct Subsidized or Unsubsidized loan borrower and graduate student Direct PLUS loan borrower who is in the final term of the program of study will receive an electronic notification to complete exit counseling.
For administrative withdrawals, the university ensures that exit counseling is conducted within 30 days of the date the university determined the student has withdrawn.
Exit Counseling provides important information in preparation to repay Direct Subsidized, Direct Unsubsidized, or Graduate or professional Direct PLUS loans and the borrower’s rights and responsibilities. It includes information on the average anticipated monthly repayment amount, available repayment plan options, description of the consequences of default, availability of the information in the National Student Loan Data System (NSLDS), and other information to successfully repay the federal student loans. The borrower may use the Federal Student Aid office Repayment Estimator (opens new window) to see the estimated monthly and total payments including the repayment plan (opens new window) options for which he may be eligible.