WGU Financial Policy
Western Governors University (WGU) is dedicated to providing the best possible education and service to our students. Your complete understanding of your financial responsibilities is an essential element of your education.
The WGU Financial Services office is committed to assisting you with your student account needs. However, you as the student have the primary responsibility to make sure your tuition is paid on time each term.
Payment is Required at the Beginning of Each Term
Tuition for the full term is due by the 1st day of each term. Financial clearance is due for new students on or before the 22nd of the month proceeding the first day of the first term. Acceptance of term registration confirms agreement to pay tuition in full.
For a small enrollment fee, WGU offers a payment plan for those who cannot pay in full by the required date. To enroll in a payment plan, select the "Make or View Payments” link in the Financial Services section on the Student Support tab in your student portal. Payment or payment plan participation is required by the first day of each new term. Students in an active bankruptcy, or who have a prior payment plan default, are not eligible for a WGU payment plan.
Payments received or payment arrangements must be completed on the student portal by:
Students have the responsibility to apply for and submit all forms required by the Financial Aid office and be aware of deadlines for submission. Additional information regarding financial aid is available online.
Application for financial aid is not a guarantee of funding. In the event students are approved for financial aid and are under-funded or students become ineligible for financial aid funds they are responsible for the financial obligation on their account. Regardless of the status of their financial aid file, it is the responsibility of students to ensure that tuition and fees are paid by the appropriate deadline.
Funds are applied to the student accounts in the following order as needed:
• State grants
• Federal Pell Grant
• Federal Supplemental Educational Opportunity Grant (FSEOG)
• Subsidized loans
• Unsubsidized loans
• PLUS loans
WGU accepts cash, checks, and web checks/EFT at no additional cost to students. Credit/Debit cards (Visa, MasterCard, Discover, and American Express) are also accepted, but a 2.75% card processing fee applies. WGU does not accept post-dated checks. WGU will not hold any check for deposit past the date of the receipt of the check. WGU is not responsible for bank fees associated with the deposit of said check.
To protect students' financial records, WGU does not accept payments over the phone, under any circumstance.
Once eligibility for a refund is calculated, the Financial Services office processes tuition charges and refunds within 30 days, as applicable. Funds reimbursed to students are reimbursed via the original payment method; i.e., tuition paid by check is refunded via check, and tuition paid by card is refunded (less non-refundable convenience fee) to the card used for payment. In the case of financial aid recipients, WGU is required to return unearned financial aid to the appropriate grant or loan program based on the Return of Title IV Financial Aid funds calculation, and as a result of this calculation, students may owe WGU a portion of tuition and fees not covered.
All funding sources including scholarships, both internal and external, waivers, discounts and grants will be reviewed and may be subject to a pro-ration calculation. In the case of third party funds, i.e., employer contributions, government funding, military payments, etc., if the payment exceeds tuition and fees, WGU will follow any instructions provided by the original payer for the appropriate handling of the refund. If no instructions are provided, the refund will be processed to the original payer. Students are responsible for any portion of the tuition and fees owed, after refunds to all payers.
Note: For Missouri residents, the Application Fee is refundable if the applicant terminates the admission process by notifying the Enrollment or Admissions Department within three business days of paying the Application Fee. The Resource Fee is billed at the beginning of each term and is refundable if the student terminates enrollment within three business days of the start of the term. After three business days, these fees are non-refundable.
Florida residents who enroll in the B.S. in Nursing program are eligible for the refund of an Application Fee payment ($65) if the Enrollment Agreement is canceled within three days.
Billing and Account Statements
A WGU student account billing notice is generated each time a charge or a charge adjustment is applied to a student account. Billing notices are delivered to myWGU student e-mail accounts and can be found by visiting the Student Support tab in the student portal. Select Financial Services on the left, then click the "Make Payment" button. All notices will be stored in the "MyBills" section.
Monthly account statement notifications are delivered on approximately the 17th day of each month. Notice of monthly account statements is delivered to myWGU student e-mail accounts.
Past Due Accounts
Tuition for a full term is due by the 1st day of each term. Any account not paid in full, awarded financial aid funding or other third party guarantor, or on an authorized myPayment Plan is past due on the second day of the term.
Past due accounts may be assessed a late fee and may be placed on financial hold for non-payment. Failure to complete payment or payment arrangements with WGU or make payment in full may result in administrative withdrawal.
Automatic Enrollment Confirmation/Not Attending Cancellation for Renewal Term Students
Students' tuition for renewal terms is automatically charged on the first day of the term. Thus, if students will not be attending a subsequent term, it is necessary for them to indicate this by notifying their program mentor by telephone or email prior to term enrollment for the term.
Once the student has completed term enrollment with the program mentor, the student will be liable for charges incurred.
Final Term Students
Students in their final term are eligible for part time enrollment if they do not have enough required units remaining to be full-time. For an estimate of prorated tuition, please refer to the student handbook article Tuition Information for Part-Time Enrollment.
All Students will have their tuition adjusted by the number of competency units attempted within a term, not by time attended within a term.
In order to be eligible to receive a diploma, a student’s account must be paid in full. Payment plans do not guarantee payment in full due to unforeseen issues such as cancellation or non-sufficient funds.
Payment of tuition or fees with a check that is subsequently returned as unpaid from the bank results in a returned check fee. A student may not satisfy a returned check obligation with a personal check. After two returned checks, WGU will no longer accept a personal check for payment on a student's account. All future payments must be made via credit card (which will incur a 2.75% convenience fee) or money order. Failure to clear a returned check taken in payment for tuition or fees results in administrative withdrawal from WGU. Once this action is taken, students cannot be reinstated for the term, but will owe prorated portion of the charges for tuition in addition to other collection costs and charges necessary for the collection of the returned check. A student may apply for re-enrollment for the following term when all balances are resolved.
Failure to meet financial obligations of any kind to the University may result in a financial hold and suspension of future services including enrollment for subsequent terms.
In addition, delinquent accounts may be referred to a collection agency. Students are responsible for additional late payment charges, interest, attorney's fees, other costs, and charges necessary for the collection of any amount not paid when due.
Transcripts and Records Policy for Students with Unresolved Financial Obligations
Unresolved balances of any nature on a student's account will result in not releasing the following records: diplomas, transfer of University competencies, and transcripts of University competencies. These records will not be released until the owing balance is paid in full or the past due balance is resolved. When all financial obligations are resolved, students are again eligible to receive transcripts and all University services.
Article Number: 20431, 1165