How do I request a WGU student ID card?

You may request an WGU student identification (ID) card by completing and submitting the WGU ID card request form. The form is located in the Student Services section on the Student Support page of the My.WGU student portal. Below are the requirements for WGU Student ID card photo submission:


Note: Update your mailing address information before you submit the ID card request form.


  • Photo shows full head, front view, and open eyes of you alone.
  • No group photos, pictures of other individuals, or photos of pets.
  • A light background is preferred
  • Photos should not include sunglasses or hats
  • Scan from an original photo at least 2" x 2". For example, a passport photo works well
  • Save at a minimum of 200 dots per inch (dpi) in either a .jpg, .png, or .tif format. Total file size should be under 4MB. Do not submit photos in PDF or Word documents as this may cause additional process time and delay receipt of the ID card. 


After you submit the completed WGU Student ID card form, your ID card will be mailed to the address provided. You can expect to receive your ID card within 20 business days. If you don't receive your card, or are having difficulties with formatting your photo for submission, contact the Student Services office.

Note: You may order a new ID card once per year. If you lose your ID card and have trouble ordering a new one using the form, contact Student Services.  





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