How to access student email from an iPhone or Android device.

Question

How do I access my student email from my iPhone or Android device?

Answer

You may setup your WGU student email on both iOS and Android devices by either of the two methods below:

 

Option # 1

 

Use Gmail:

1. Select the mail option on your phone and then select the "Gmail".

* For Android there is a specific G-mail application.

 

2. Enter the following credentials:

Username: YOURUSERNAME@wgu.edu
Password: Same as portal password

 

3. Click continue, your phone should automatically resolve all the proper settings and start syncing your e-mail. If for some reason this option is not working, please move to "Option #2".

 

Option #2

Before setting up e-mail, IMAP must be enabled on your Gmail account.

 

To enable IMAP in Gmail:

1. Sign in to your MyWGU Student G-mail on your computer.

2. Click "Settings" at the top of any G-mail page.

3. Click "Forwarding and POP/IMAP" tab.

4. Select "Enable IMAP".

5. Click the "Save Changes" button on the bottom of the page.

6. Go to Google Apps and click 'My Account'

7. Click 'Connected Apps & Sites' under 'Sign-in & Security'

8. Enable (turn ON) the 'Allow less secure apps' setting. 

 

9. You will now setup your email as an IMAP account on your device and the following information is needed:

**(If there is not an option for all the information given, please just ignore it)**

 

  • Incoming Mail (IMAP) Server - requires SSL: imap.gmail.com
  • Use SSL: Yes
  • Port: 993
  • Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
  • Use Authentication: Yes
  • Use STARTTLS: Yes (some clients call this SSL)
  • Port: 465 or 587
  • Account Name: your full email address (Ex: klester@wgu.edu)
  • Email Address: your full Gmail email address (Ex: klester@wgu.edu)
  • Password: your portal password

 

* Please note that if your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address.

** If you're having trouble sending mail but you've confirmed that encryption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.

 

 

Version history
Revision #:
13 of 13
Last update:
‎10-16-2017 02:44 PM
Updated by:
 
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