Who do I contact about a transfer evaluation question?

If you question your transfer evaluation, first contact your enrollment counselor. Your enrollment counselor is very knowledgeable and can explain why you did not receive transfer credit in a particular area. If you still feel credit was not awarded correctly, you may officially appeal your evaluation of transfer credit. To initiate an appeal, students or applicants should direct a letter along with supporting documentation to the Transcript Evaluation Office within fifteen (15) business days of the official notification of transcript evaluation results from the Transcript Evaluation office. You are notified in writing of the final outcome within five business days.


  1. We require official transcripts from the issuing institution and do not accept transfer credit awarded and listed by another institution.
  2. No transfer credit is accepted once a student begins studies at WGU.

Courses accepted by transfer must meet the following requirements:


  • Must be college level from an accredited institution (regional or national accrediting agency recognized by the United States Department of Education).
  • Must have been awarded a grade of C- or better:
    • Pre-licensure, Nursing Science, and Teachers programs must have a grade of C or better.
    • PB/MAT Teachers College programs for Texas students must present coursework graded C+ or better.
  • May not be used to fulfill more than one course of study.
  • Must meet the competency unit and content equivalency.
  • May not be used to fulfill upper-division requirements, except in certain cases to meet the maximum number of transfer units available specific to the program.


Article Number: 19273, 1204

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