This article is intended to answer some of the most common graduation questions that students ask. Please review this information for answers you may be seeking and feel free to contact the graduation team at firstname.lastname@example.org if you have additional questions not covered here. Please note that any questions related to commencement ceremonies should be directed to the Commencement Office. Information regarding commencement can be found on the WGU Alumni website. This site can also be used to order diploma frames and other WGU merchandise.
How do I apply for graduation?
Once all courses and any applicable exams have been posted as a pass to your student record, you will be recommended for graduation by your program mentor. This recommendation will direct you to a link to complete the graduation application and alumni exit survey. Once both of these items are fully completed your application will be submitted to the Student Records department for review.
How do I know if my graduation application was received?
Once your application has been marked as received by a graduation staff member, a notification is sent to confirm receipt. If you submit outside of business hours please be advised you may not receive this notice until the next business day. If you have not received confirmation that your application has been received after 72 hours, please contact your program mentor.
How can I check the status of my application after it has been received by Student Records?
Please contact your program mentor if you have any concerns or questions on the status of your application. The graduation team can also be reached at email@example.com if you need to update information submitted on your application such as diploma name or mailing address. Please note that we do not have the ability to change information submitted on the alumni exit survey.
What will my graduation date be?
After students submit their graduation application, their record is reviewed to determine if all academic and financial obligations have been met. Once this information is verified, the Student Records department changes the student from active status to graduated status. The date this change is made becomes the student’s graduation date. If all requirements are met at the time the graduation application is received, the graduation date takes place within five business days of receipt of the application.
What might delay my graduation application from being processed?
A hold may be placed on a student’s graduation for any of the following reasons:
When will I receive my complimentary diploma and transcripts?
Your diploma will be mailed within ten business days of receipt of your application (barring any holds described above) to the mailing address on your graduation application. Once your graduation application has been processed, you will receive a notification which will contain instructions on how to order your two complimentary copies of your official transcripts. Transcripts will be ordered from the National Student Clearinghouse where you will have the option of electronic or mail delivery.
What carrier is used to send my diploma?
Your diploma will be mailed via USPS, unless you pay for expedited shipping. Expedited diplomas will be delivered via FedEX. Please allow two weeks for delivery via USPS and be advised tracking is not provided for this shipping method. If over two weeks has elapsed since the date you received notification of your diploma being mailed, please email firstname.lastname@example.org for assistance.
How can I expedite my graduation?
Review and processing of the graduation application cannot be expedited,however, you may expedite shipping of your diploma via FedEx for an additional cost. Tracking information will be provided when this method is purchased.See the “Steps for ordering duplicate diplomas and expedited shipping” at the end of this article for more information.
Why do post-baccalaureate and endorsement programs not receive a diploma?
These programs (program codes that begin with PB or E) are intended for students to gain additional knowledge, endorsements, and/or certifications in their chosen field where a degree has already been conferred. This means completion of the program does not result in the conferral of a degree and due to this a diploma is not issued. If you are unsure if you are enrolled in one of these programs, please contact your program mentor.
Will I lose access to my student portal after graduation?
You will retain access to your student portal and your student email account indefinitely; however, you will no longer have access to your degree plan or courses. Some resources may be available after graduation, click here for more information. For more information about saving work submitted to Taskstream click here.
What size paper are WGU diplomas printed on?
WGU diplomas are printed on letter size paper, 11 inches wide by 8.5 inches tall for all programs.
How do I request additional copies of my graduation documents?
Additional copies of your diploma may be purchased through your student portal. Orders are received each morning to the Records department for processing. See the “Steps for ordering duplicate diplomas and expedited shipping” at the end of this article for more information. You may order additional copies of your official transcripts as well. Please click here for more information on transcript ordering.
Steps for ordering duplicate diplomas and expedited shipping.