Records Retention Policy

All aspects of a student's record, to include, but not limited to, Banner records (Student and Financial Aid/Student Accounts), CARE records (Enrollment), SRM records (student email interactions, etc.), academic submissions, objective grade and score reports, transcripts, licenses, certifications, and graduation records are electronically stored in WGU's primary storage and data center located in Phoenix, Arizona. All aspects of a student's record (as listed above) are redundantly backed-up in the Salt Lake City, Utah, corporate office. At the present time, student records, in their entirety, are maintained in perpetuity.



Article Number: 20453, 2726


Version history
Revision #:
4 of 4
Last update:
‎05-24-2017 12:19 PM
Updated by: