Confidential counseling and support resources are available to both students and staff through WGU WellConnect and Support Linc Employee Assistance Program (EAP). Services include immediate telephonic counseling and four scheduled in-person counseling sessions with trained counselors. Contact information for both services are provided below:
WGU WellConnect for Students 1-877-685-3269
Support Linc Employee Assistance Program for WGU Staff Members 1-888-881-5462
Short-Term Counseling to address family or relationship issues, anxiety, depression, stress, and anger management, substance abuse issues, or other personal issues. Students may access up to four counseling sessions with a licensed professional counselor. Sessions are offered in-person or via phone.
Clinical Consultations/Crisis Support services to access help with urgent or other personal issues without necessarily engaging in short-term counseling
Budget, Debt, and Credit Counseling to address personal finance issues. Students may work with a counselor to develop money management strategies, to access help with a family budget, or to discuss credit issues.
Legal Consultations to address personal legal issues such as questions related to bankruptcy, estate planning, or tenant disputes. Students may participate in a 30 minute, telephonic consultation with a licensed attorney.
Community Referrals to receive information on services available in a student's community. Students may use this service to access vetted information on child care providers, elder care resources, adoption services, support groups, or other local services.
New Parent Coaching to help new or expecting parents prepare for the responsibilities, opportunities, and challenges associated with welcoming a new child into their family. Students may engage in a series of phone-based counseling sessions offered by trained, developmental psychologists.
Self-help Resources are available via thousands of articles, tip sheets, links, calculators, videos, and trainings on student related topics. Students and WGU staff may access these resources through the "Student Advantage" website at wgu.personaladvantage.com.