The student ombuds is a student-focused resource who provides an independent, informal, and confidential space for students to discuss problems and possible paths to resolution. The student ombuds is a designated neutral who advocates for fairness.
The student ombuds is an expert in conflict and communication and can assist with many common problems such as:
The services of the student ombuds are neutral, confidential and designed to empower students. The student ombuds accomplishes this by:
Beyond direct assistance to students, the student ombuds offers services to the entire university community.
The work of the student ombuds is guided by the principles of independence, informality, confidentiality, and neutrality.
The student ombuds is independent of the formal structures of the university, exercises sole discretion in responding to student needs and has access to all university officials and records as needed to carry out the functions of the office.
The student ombuds provides informal, off-the-record assistance to students and does not accept formal notice on behalf of the university, conduct formal investigations, make decisions or commitments on behalf of the university, adjudicate cases or advocate for any individual or entity. The student ombuds cannot provide legal advice or counseling. Students desiring counseling should review the information at Counseling and Support Resources (opens new window).
All communications with the student ombuds are strictly confidential. The student ombuds does not reveal details of any issue including the identity of someone seeking services. Any notes taken in the course of providing service are destroyed at the end of the case or after one month of inactivity. Recordings of any kind (by anyone participating in the communication) are strictly prohibited. A student may grant the ombuds permission to share information in the event the student asks the ombuds to take direct action. Some information may be disclosed if the ombuds perceives an imminent risk of serious harm or the information meets mandatory reporter requirements.
The student ombuds provides an unbiased analysis of student concerns and advocates solely for the fairness in the application of policies and processes. The student ombuds takes the rights and interests of all parties into consideration and avoids anything which would lead to a conflict of interest (actual or perceived).
You may contact the student ombuds by e-mailing email@example.com
For more information please see the Student Ombuds (opens new window).